Adjustable Bedmart Online

RETURN POLICY

LINENS AND ACCESSORIES

FOR SANITARY REASONS, ADJUSTABLE BED MART DOES NOT ACCEPT THE RETURN OF LINENS AND ACCESSORIES ONCE THE ORIGINAL PRODUCT PACKAGING HAS BEEN OPENED.

PLEASE READ THE PRODUCT LABEL TO MAKE SURE WHAT YOU RECEIVED IS WHAT YOU ORDERED BEFORE YOU OPEN ANY PRODUCT PACKAGING.

REPAIR PARTS

ALL REPAIR PARTS ARE TESTED FOR PROPER OPERATION BEFORE THEY LEAVE ADJUSTABLE BED MART. TO BE ELIGIBLE FOR RETURN, A PRODUCT MUST NOT HAVE BEEN USED OR ALTERED AND MUST BE FULLY FUNCTIONAL. CALL 888-550-5422 TO RECEIVE A RETURN AUTHORIZATION NUMBER (RAN) BEFORE RETURNING ANY PRODUCT. ANY PRODUCT RECEIVED WITHOUT A RAN WILL NOT BE ACCEPTED FOR CREDIT. ALL ORIGINAL PACKING AND PAPERWORK MUST BE RETURNED WITH THE PRODUCT. THERE IS A 15% RESTOCKING FEE ON ALL RETURNED PRODUCTS

MATTRESSES AND ADJUSTABLE BASES

FOR BOTH SANITARY AND LEGAL REASONS, ADJUSTABLE BED MART DOES NOT ACCEPT THE RETURN OF ANY MATTRESSES OR ADJUSTABLE BASES FOR OTHER THAN WARRANTY REASONS. ALL SALES ARE FINAL. OUR GOAL IS TO FIT YOU TO THE PERFECT MATTRESS IN THE FIRST PLACE. THAT IS WHY WE INSIST UPON TALKING TO YOU IN PERSON RATHER THAN ALLOWING YOU TO JUST ORDER FROM AN ONSITE DESCRIPTION.

California business and professional code 19008.1 states "Used" means mattresses that has been previously owned or used by another individual.

It is illegal to sell mattresses that has been previously owned or used by another individual as New. They must be marked and sold as either used or rebuilt and have a red or yellow law label. New mattresses have a white law label.

I dont know of any manufacturer that will take back a used mattress from a retailer because their customer did not like it. When a mattress retailer takes back a mattress for refund or exchange, and they do not have a used mattress sales section in their store, chances are that it is going back into their stock and being resold as New to the next customer. You as the consumer do not know if you are getting a truly New mattress or a Used mattress that someone has tried and returned.

Think of all the stuff you do on your mattress. Now think of sleeping in someone else's stuff. Would you wear someone else's underwear or lingerie? Also think about the bedbugs that came back to the store in that returned mattress and may now be getting into the New mattresses! Ewwwww.