AdjustableBedMart.com

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SOUTH BAY WARRANTIES

ADJUSTABLE BASES: 10-YEAR LIMITED WARRANTY

FULL 1-YEAR WARRANTY

During the first year, South Bay International will repair or replace, at no cost to the original purchaser, any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.

2-YEAR MOTOR WARRANTY

The Adjustable Base has a two-year full replacement warranty for parts, labor and transportation of the motor should the motor(s) fail.

5-YEAR WARRANTY

During year 2 through year 5, from the original purchase date, South Bay International will replace any bed part, to the original purchaser, found to be defective. The part must be returned within fourteen (14) days of receipt of the replacement part(s) or purchaser may be subject to charges for said part(s) to include, but not limited to freight charges. Liability of South Bay International is limited to the replacement of the defective part or parts ONLY with purchaser responsible for all service, installation and transportation costs of said part(s).

10-YEAR LIMITED WARRANTY

During year 6 through year 10 from the original purchase date, South Bay International will replace, per the terms and conditions set forth in this paragraph, any bed part found to be defective. Purchaser shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months, after the fifth (5th) year, from the original purchase date. This warranty applies only to replacement part(s). Purchaser may be subject to charges for said part(s) to include, but not limited to, freight charges. Liability of South Bay International shall be limited to the replacement of the defective part(s) only with purchaser responsible for all service, installation and freight costs of said part(s).




MATTRESSES: 10-YEAR LIMITED WARRANTY


This limited warranty covers any deterioration in the materials that causes the mattress to have a visible indentation greater than three-fourths (3/4) of an inch, not associated with a sag in the foundation, slats, box springs, or platform. It also covers any physical flaw in the mattress that causes the material to split or crack despite normal usage and proper handling. Should the product develop defects for reasons other than misuse or neglect within the limited warranty period, South Bay International guarantees that this mattress will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship, or structural defects, excluding the specific limitations contained herein. The customer is responsible for returning the product to the manufacturer. All transportation costs are the responsibility of the purchaser.