AdjustableBedMart.com

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COMFORT DIRECT WARRANTIES
MATTRESS WARRANTY

Comfort Direct mattresses carry a full 10 year non prorated warranty, subject to the conditions set forth herein. Warranty begins on the “warranty commencement date” which is the date of original purchase for new, unused mattresses and the date of manufacture for any mattress purchased as a floor model.

FULL 10 YEAR NON PRORATED WARRANTY
This mattress is warranted against defect in workmanship and or materials for a period of ten years. Any mattress found to be defective will be replaced or repaired at no cost to the original purchaser.

TERMS AND CONDITIONS:
What is excluded under this warranty: (a) body impressions of 1-1/2” or less, (b) cover/fabric, (c) firmness preference of mattress, (d) burns, stains, mold or soil, (e) bed height, (f) transportation, inspection, or removal cost, (g) claims made outside North America, (h) if the recommended weight restrictions are not followed the warranty will be voided (twin 325 lbs., full 375 lbs., queen 425 lbs.).

THIS WARRANTY IS VALID FOR CONSUMER USE ONLY AND MUST BE DIRECTED THROUGH THE ORIGINAL RETAIL DEALER.



COMFORT DIRECT

WARRANTY

ADJUSTABLE BASES: 10-YEAR LIMITED WARRANTY

FULL 1-YEAR WARRANTY

During the first year, Comfort Direct will repair or replace, at no cost to the original purchaser, any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.

 

2-YEAR MOTOR WARRANTY

The Adjustable Base has a two-year full replacement warranty for parts, labor and transportation of the motor should the motor(s) fail.

 

5-YEAR WARRANTY

During year 2 through year 5, from the original purchase date, Comfort Direct will replace any bed part, to the original purchaser, found to be defective. The part must be returned within fourteen (14) days of receipt of the replacement part(s) or purchaser may be subject to charges for said part(s) to include, but not limited to freight charges. Liability of Comfort Direct is limited to the replacement of the defective part or parts ONLY with purchaser responsible for all service, installation, and transportation costs of said part(s).

 

10-YEAR LIMITED WARRANTY

During year 6 through year 10 from the original purchase date, Comfort Direct will replace, per the terms and conditions set forth in this paragraph, any bed part found to be defective. Purchaser shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months, after the fifth (5th) year, from the original purchase date. This warranty applies only to replacement part(s). Purchaser may be subject to charges for said part(s) to include, but not limited to, freight charges. Liability of Comfort Direct shall be limited to the replacement of the defective part(s) only with purchaser responsible for all service, installation, and freight costs of said part(s).

 

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