AdjustableBedMart.com

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COMFORT DIRECT WARRANTIES
MATTRESS WARRANTY

Comfort Direct mattresses carry a full 10 year non prorated warranty, subject to the conditions set forth herein. Warranty begins on the “warranty commencement date” which is the date of original purchase for new, unused mattresses and the date of manufacture for any mattress purchased as a floor model.

FULL 10 YEAR NON PRORATED WARRANTY
This mattress is warranted against defect in workmanship and or materials for a period of ten years. Any mattress found to be defective will be replaced or repaired at no cost to the original purchaser.

TERMS AND CONDITIONS:
What is excluded under this warranty: (a) body impressions of 1-1/2” or less, (b) cover/fabric, (c) firmness preference of mattress, (d) burns, stains, mold or soil, (e) bed height, (f) transportation, inspection, or removal cost, (g) claims made outside North America, (h) if the recommended weight restrictions are not followed the warranty will be voided (twin 325 lbs., full 375 lbs., queen 425 lbs.).

THIS WARRANTY IS VALID FOR CONSUMER USE ONLY AND MUST BE DIRECTED THROUGH THE ORIGINAL RETAIL DEALER.



ADJUSTABLE BASE WARRANTY

Comfort Direct Comfort Direct adjustable bed bases carry a 1-2-20-year Limited Warranty, subject to the conditions set forth herein. Warranty begins on the “warranty commencement date” which is the date of original purchase for new, unused bases and the date of manufacture for any base purchased as a floor model.

FULL 1 YEAR WARRANTY
Adjustable bed base is warranted against defects in workmanship or materials for a period of one year from warranty commencement date. Any part found to be defective will be replaced at no cost to the original purchaser, this includes all labor associated with the repair or replacement.


FULL 2 YEAR WARRANTY
The Okin motor is warranted against defects on workmanship or materials for a period of two years from the warranty commencement date. Any motor found to be defective will be replaced at no cost to the original purchaser, this includes all labor associated with the replacement.


20 YEAR LIMITED WARRANTY
Upon notice during the second through twentieth years from the commencement date, for the bed base and third through twentieth years for the Okin motor, any defective part will be repaired or replaced as follows: Original purchaser shall pay 1/19 of the current replacement cost of the defective part, multiplied by the number of years owned, for the bed base and 1/18 of the cost for the Okin motor
multiplied by the number of years owned.  This 20 year warranty shall not apply unless the defective part is returned to the original dealer within ten business days upon receipt of replacement part. Original purchaser shall pay all transportation cost related to the replacement of the defective part.

TERMS AND CONDITIONS
This warranty does not apply: (a) to any damaged caused by the purchaser, (b) if there has been any modifications to the adjustable bed base or Okin motor, (c) if the recommended weight restrictions are not followed the warranty will be voided (twin 325 lbs., full 375 lbs., queen 425 lbs.). This limited warranty does not include reimbursement for any inconvenience, removal, installation, set up time or loss of use.

THIS WARRANTY IS VALID FOR CONSUMER USE ONLY AND MUST BE DIRECTED THROUGH THE ORIGINAL RETAIL DEALER.